Important Contacts

BenefitCarrierPhoneWebsite
Mercer Marketplace 365+Mercer1-866-867-6898Click on the Mercer tile in OKTA and navigate to the Mercer Marketplace 365+ HUB section.
MedicalCigna1-800-244-6224my.cigna.com
MedicalKaiserPhone Numbers Belowwww.kp.org
KAISER PHONE NUMBERS BY REGION
Pre-Enrollment1-877-580-6125 (All Regions except WA)
1-888-901-4636 (WA Only)
California
(Once Enrolled)
1-800-464-4000 or TTY 711
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)
Colorado
(Once Enrolled)
Denver/Boulder: 1-303-338-3800 or TTY 711
Northern CO: 1-844-201-5824 or TTY 711
Southern CO: 1-888-681-7878 or TTY 711
New Member: 1-844-639-8657
Georgia
(Once Enrolled)
1-888-865-5813 or TTY 711
Hawaii
(Once Enrolled)
1-800-966-5955
Mid Atlantic States
(DC, Maryland, and Virginia)
(Once Enrolled)
1-800-777-7902 or TTY 711
Washington
(Idaho and Washington)
(Once Enrolled)
1-888-901-4636
BenefitCarrierPhoneWebsite
Prescription Home DeliveryCigna1-800-835-3784www.mycigna.com
DentalCigna1-800-244-6224www.mycigna.com
VisionVSP1-800-877-7195www.vsp.com
Flexible Spending AccountsDiscovery Benefits1-866-867-6898Click on the Mercer tile in OKTA and navigate to the Link to Savings and Spending Accounts.
Health Savings AccountsDiscovery Benefits1-866-867-6898Click on the Mercer tile in OKTAOKTA and navigate to the Link to Savings and Spending Accounts.
Life and AD&DCigna1-800-238-2125www.mycigna.com
DisabilityCigna1-800-238-2125www.mycigna.com
TelehealthMDLive (Cigna)
Kaiser
1-888-726-3171
See Numbers Above
www.mycigna.com*
www.kp.org
LegalMetLife Legal1-800-821-6400www.legalplans.com
Access Code: GET LAW
Identity TheftAllstate Identity Protection1-800-789-2720www.myaip.com/
Pet InsuranceNationwide1-800-540-2016www.petinsurance.com
Auto and HomeMetLife1-800-438-6381metlife.com/mybenefits
Employee Assistance ProgramMagellan1-800-424-4485www.MagellanAscend.com
Health AdvocacyHealth Advocate1-866-799-2725
Backup CareCare@Work1-855-781-1303https://westernunion.care.com/
You must enroll with your
Western Union email address.
Parent SupportRethink1-800-714-9285http://westernunion.rethinkbenefits.com
Sign-up Code: WesternUnion